FAQ

WE ARE HERE - Ready to serve you

Frequently asked questions (part 1)

Which regions do you cover?

We ship throughout Canada and the continental USA.

What is the average time it takes for an order to be delivered?

10-14 days - and we give you a delivery date in advance.

Frequently asked questions (part 2)

What if I need a faster delivery?

For customers who need faster service, we prepare an advance load on the ground which enables us to deliver within 2-4 days.

How is the lumber packaged?

BBP Industries philosophy has always been to adapt to our customers needs, and we package the lumber as per the customers specifications.

Frequently asked questions (part 3)

Do you stand behind your product?

Our goal is to develop long-term relationships with our customers and thus we guarantee our product 100%. If our lumber is found to be unsatisfactory, a full credit or refund is issued according to the situation.